Frequently Asked Questions

Curious about our practice or our procedures? Browse our frequently asked questions to find answers about our Crawfordsville, Indiana dental office.
1What sets All Smiles Dental apart from other dental offices in Crawfordsville, IN?
There may be another Crawfordsville, Indiana dental office that uses similar patient technology, but no one can match our atmosphere. We always say that visiting our office is like visiting a friend’s house because it’s true! If you aren’t already our friend when you arrive, you will be by the time you leave.
2Is All Smiles Dental part of a franchise?
All Smiles Dental is not part of a franchise. We're a locally owned and operated dental practice in Crawfordsville, Indiana that has been in the community since 1984.
3What insurance plans does All Smiles Dental accept?
We accept nearly all dental insurance plans! We are also an “In-Network” provider for Delta Dental Premier, Cigna DPO, Anthem Dental Complete, and Dental Health Options by Health Resources Inc. Please contact us if you have insurance questions.
4I don’t have dental insurance. If I need treatment, can I make payments over a period of time?
Payment is due the same day that services are provided. We accept cash, checks, and credit cards. However, we do offer Care Credit. Care Credit allows patients to pay their balance in full and make monthly payments to Care Credit. Six- and 12-month interest free options are available. Ask a staff member for more details.
5My insurance company pays 100% towards cleanings and exams, but I received a bill. Why?
Many insurance companies pay 100% of “reasonable and customary” fees. Sometimes, the fees that insurance companies set for procedures do not match with the fees charged by dental providers. If there is a difference, the patient is then responsible to pay the difference. Be sure to discuss this during your visit. We’re happy to provide upfront and transparent estimates!
6I am interested in whitening my teeth. How do I know if I am a candidate?
Everyone wants a white, bright smile. However, if your teeth are not healthy, whitening is not always an option. Discuss this with your hygienist or dentist.
7What is periodontal disease?
Periodontal (gum) diseases—including gingivitis and periodontitis—are infections that, if left untreated, can lead to tooth loss. The word “periodontal” means “around the tooth.” Periodontal disease is a chronic bacterial infection that affects the gums and bone supporting the teeth. Periodontal disease can affect one tooth or many teeth. It begins when the bacteria in plaque (the sticky, colorless film that constantly forms on your teeth) causes the gums to become inflamed.
8What is scaling and root planning?
Scaling and root planing are the most common and conservative forms of treatment for periodontal (gum) disease. Scaling removes the sticky substance, known as plaque, from the tooth’s surface. Plaque is formed from bacteria in your mouth. When plaque hardens over time, it is called calculus.

Calculus tends to stick to rough surfaces. To prevent plaque and calculus from forming again, the root surface is made smooth in a process called root planing. Root planing removes any remaining calculus and smoothes irregular areas of the root surface.
9If my child needs treatment, can I stay in the room?
Absolutely! Parents are encouraged to stay in the room if their child feels they need them to stay. However, your child is okay with you staying in the waiting room (or even running an errand), that's fine with us! We promise to help them feel comfortable and relaxed during their appointment.
10 What’s the difference between silver and tooth-colored fillings?
There has been a debate between dental professionals, health agencies, and the public over the appropriate use of silver-mercury and plastic, tooth-colored fillings. The reality is that both materials have strengths and weaknesses, and the choice between the two is one that should be made on a case-by-case, or tooth-by-tooth, basis. If economy and longevity of the filling are of primary concern and the tooth is in the back of the mouth, the silver filling may be the best choice. If appearance is most important and the tooth is visible in the smile line, the plastic material may be appropriate.
11If there is decay on a baby tooth, does it really have to be filled?
Infections left untreated in baby teeth can spread to adult teeth. It is of the utmost importance that you help your children develop good oral hygiene habits early on that will help them maintain a healthy mouth throughout their lives. This will also result in fewer visits to the dentist and less money spent.
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